Privacy Policy

1. Introduction

KS Academy (operated by KSquare99 Web Services Pvt. Ltd., “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website (www.ksquare99.com) and associated services (course enrollment, LMS, demo classes, newsletters), how we use it, who we share it with, and your rights.

2. Scope & Acceptance

This policy applies to visitors, prospective students, enrolled students, partners, and other users of KS Academy services. By using our website or enrolling in our courses you accept the terms of this policy.

3. Information We Collect

3.1 Information You Provide

• Contact details: name, email, phone number, city, company.
• Account details: login, password (encrypted), profile information for LMS.
• Payment information: payment method, transaction ID, billing details (we do not store full card data; payments are processed through third-party gateways).
• Application / enrollment forms: education, experience, resumes, assignment submissions.
• Communication: emails, chat transcripts, support tickets, call recordings (if any, with consent).
• Testimonials & user-generated content: written reviews, {!! asset('public/images, video testimonials, course projects (we will request consent before publishing).

3.2 Information Collected Automatically

• Technical data: IP address, device information, browser type, operating system.
• Usage data: pages visited, time on page, clicks, course progress, assignment submissions, LMS activity logs.
• Cookies & trackers: session cookies, analytics cookies (Google Analytics / equivalent), marketing pixels.

3.3 Sensitive Data

We do not intentionally collect sensitive personal data (race, health, religion). If such data is provided inadvertently, we will treat it as personal data and handle it per this policy.

4. How We Use Your Information

• Provide course services, LMS access, assessments, certificates, and internships.
• Process payments, invoices, refunds, and bookkeeping.
• Communicate updates, course schedules, demo invites, and transactional messages.
• Improve products and user experience via analytics.
• Personalise marketing (with your consent) and send promotional offers.
• Enforce our Terms & Conditions, prevent fraud, and comply with legal obligations.
• Publish testimonials or success stories (only with explicit consent).

5. Legal Bases for Processing (if applicable)

• Performance of a contract (course enrollment, payments).
• Consent (marketing, mailing lists, cookies where required).
• Legitimate interests (fraud prevention, service improvement).
• Legal obligation compliance.

6. Cookies & Tracking

We use cookies and similar technologies. Types include:

• Essential cookies (site functionality, session).
• Analytics cookies (Google Analytics) for usage statistics.
• Marketing cookies (ads, retargeting).

You can manage cookie preferences in your browser. For EU users, we will request consent where required.

7. Third-Party Services & Data Sharing

We may share data with:

• Payment processors: (e.g., Razorpay, Stripe) — for transactions.
• Analytics & advertising partners: Google Analytics, Facebook Pixel, etc.
• Recruitment / internship partners: when you opt in for internships or placements.
• Legal authorities or in response to legal process or to protect rights.

We require third parties to maintain reasonable security and privacy controls.

8. Data Retention

We retain personal data as long as necessary for the purposes described (course duration, legal/financial retention periods). If you request deletion, we will remove data unless retention is required by law or for legitimate business purposes (e.g., tax records).

9. Security

We implement reasonable technical and organisational measures (encryption, access control) to protect data. However, no method is 100% secure — we cannot guarantee absolute security.

10. Your Rights

• Access, correct, update or delete your personal data.
• Withdraw consent.
• Object to processing or request restriction.
• Data portability.
• Lodge a complaint with a supervisory authority (e.g., data protection authority).

To exercise rights, contact us at: Info@ksquare99.com.

11. International Transfers

If personal data is transferred outside India (e.g., cloud servers), we ensure appropriate safeguards in compliance with applicable laws (standard contractual clauses, adequate protections).

12. Changes to This Policy

We may update this policy. We will post the revised policy on the website with the “Last updated” date. For material changes, we’ll notify registered users by email.

13. Contact

Data Protection Officer / Privacy Contact:
KSquare99 Web Services Pvt. Ltd.
Address: 4G-237, 2nd Floor, Sector - 63, Noida, (Delhi/Ncr), UP, India, Pin -201301
Email: Info@ksquare99.com